By using our products or services, you confirm that you have
read, understood, and agree to these Terms. If you do not agree with any part
of these Terms, you must not use our products or services.
Customized Wall Art: Our products are customized wall art pieces made from Alder wood with inlayed epoxy and Neodymium Magnets that allow you to connect each piece together to create a living/growing art installation. Each piece is unique and handcrafted, which means there may be slight variations in color, texture, or design.
Accuracy: We strive to provide accurate descriptions of our products. However, due to the handmade nature of our wall art, we do not guarantee that product descriptions, images, or other content are entirely identical to the final product.
Pricing: All prices are subject to change without notice. We reserve the right to modify or discontinue products at any time.
Orders: By placing an order, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order at our discretion, especially if the customization request cannot be fulfilled.
Payment: Payment must be made in full at the time of purchase. We use Stripe with SamCart to process payments, and they accept multiple forms of payment, including credit cards, debit cards, and other payment methods as supported by their platform. You are responsible for any taxes, duties, or fees associated with your purchase.
Shipping: Due to the custom nature of our wall art, we aim to ship products within 10 business days of production starting. Once all mock-ups are approved and your order moves into production, we will provide a more accurate timeline for shipping.
Risk of Loss: The risk of loss or damage to products passes to you upon delivery. Please inspect your order upon arrival and notify us immediately of any damage or defects.
Shipping Area: We currently only ship within the United States and do not offer international shipping.
Returns: Due to the customized nature of our wall art, we only accept returns or exchanges for damaged or defective products. Please contact us within 48 hours of receiving your order to initiate a return or exchange.
Refunds: If your product is damaged or defective, we will issue a full refund or replacement in accordance with our [Refund Policy]. Processing times may vary.
To ensure your Modest Heritage LLC wall art remains a cherished heirloom for generations, please follow the [care and maintenance guidelines]
Neodymium magnets are the strongest, most powerful magnets on earth, and they require careful handling to avoid injury or damage. By purchasing our products, you agree to follow these safety guidelines:
Pinching and Injury Risk: Neodymium magnets can jump together, pinch the skin, and cause serious injuries. They can leap and slam together from several inches to several feet apart. Always slide magnets apart rather than trying to pull them off the stack.
Brittle Nature: Neodymium magnets are brittle and can shatter or break if allowed to slam together. Eye protection is recommended when handling magnets, as shattering can send small, sharp metal pieces into the air at great speeds.
Keep Away from Children: Neodymium magnets are not toys. Do not allow children to handle or play with them. Small magnets pose a choking hazard, and if multiple magnets are swallowed, they can attach to each other through intestinal walls, causing serious injuries or even death.
Pacemaker Warning: Neodymium magnets create strong magnetic fields that can interfere with pacemakers, ICDs, and other implanted medical devices. Keep magnets away from anyone with such devices.
Magnetic Media: Neodymium magnets can damage magnetic media such as credit cards, magnetic ID cards, cassette tapes, video tapes, older televisions, VCRs, computer monitors, and CRT displays.
GPS and Smartphones: Magnetic fields can interfere with compasses or magnetometers used in navigation and the internal compasses of smartphones and GPS devices.
Nickel Allergy: If you have a nickel allergy, avoid direct contact with nickel-plated neodymium magnets. Wear gloves if necessary.
High Temperatures: Neodymium magnets can become demagnetized at high temperatures. Avoid exposing them to temperatures above 80°C (176°F).
Flammability: Neodymium magnet dust and powder are highly flammable. Do not drill or machine magnets.
Corrosion: Neodymium magnets are not waterproof and will rust or corrode in the presence of moisture. Avoid using them in moist or outdoor environments unless properly protected.
Always slide magnets apart rather than pulling them apart.
Keep your hands far apart when handling multiple magnets.
Do not drill or machine neodymium magnets.
Seek immediate medical attention for any serious injuries.
At Modest Heritage LLC, we take pride in creating custom wall art that reflects your vision and honors your service member’s legacy. To ensure a smooth and efficient process, please review the following policies:
Initial Mock-Up: We will provide a design mock-up for every order. Your approval is required before we begin crafting.
Revisions: You are entitled to up to two revisions on the artwork. Additional revisions may incur extra charges, depending on the complexity of the changes.
Approval Timeline: We request a prompt response for approval to keep your product moving through the process. A slow response in approval could result in a delayed start to production, as we do not begin crafting your order until final approvals have been completed.
Company Values: We reserve the right to decline artwork that does not align with our company values. This includes, but is not limited to, explicit or offensive materials.
Copyright and Trademark: We will address any copyright or trademark concerns regarding the artwork provided. Certain artwork may not be allowed due to legal restrictions. If you provide artwork that is subject to copyright or trademark protection, you must provide documentation that you have the necessary permissions for us to use it in your custom piece.
Production Start: Once final approval is received, your order will move into the production phase. Delays in approval may result in a longer turnaround time for your product.
All content, including but not limited to logos, designs, text, and images, is the property of Modest Heritage LLC and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent. The design of our wall art,
including the use of Alder wood, inlayed epoxy, and Neodymium Magnets, is proprietary and may not be replicated without permission.
To the fullest extent permitted by law, Modest Heritage LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability for any claim shall not exceed the amount you paid for the product or service in question.
You agree to indemnify and hold harmless Modest Heritage LLC and its affiliates, employees, and partners from any claims, damages, or expenses arising from your use of our products or services or your violation of these Terms.
These Terms shall be governed by and construed in accordance with the laws of North Carolina, without regard to its conflict of law principles.
We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our products or services constitutes acceptance of the updated Terms.
At Modest Heritage LLC, we take the privacy and security of your personal data seriously. We use SamCart Inc. to process orders and manage customer data. For more information on how your data is collected, used, and protected, please refer to:
In the event of any dispute, claim, or controversy arising out of or relating to your use of our products, services, or these Terms, the following dispute resolution process shall apply:
Initial Step: The first course of action should be direct communication between you and Modest Heritage LLC to resolve the issue amicably. Please contact us at ModestHeritage@gmail.com to discuss the matter and attempt to reach a resolution.
Arbitration Requirement: If the dispute cannot be resolved through direct communication, both parties agree to resolve the dispute through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in North Carolina, unless otherwise agreed by both parties.
Arbitrator’s Decision: The arbitrator’s decision will be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
Costs: Each party shall bear its own costs and expenses related to the arbitration, including attorney’s fees, unless the arbitrator determines that one party should bear all or part of the other party’s costs due to the circumstances of the case.
Jurisdiction: If arbitration does not resolve the dispute, or if arbitration is not required under applicable law, any legal action or proceeding arising out of or relating to these Terms or your use of our products or services must be filed exclusively in the state or federal courts located in North Carolina. You hereby consent to the jurisdiction of such courts.
Class Action Waiver: Both parties agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as a class, consolidated, or representative action. You waive any right to participate in a class action or class arbitration.
At Modest Heritage LLC, we understand that circumstances may change, and you may need to cancel or modify your order. Below, we outline our
policies regarding cancellations and modifications:
Cancellation Without Fee: You may cancel your order without incurring any fees if the cancellation request is made before we contact you to start the mock-up process. Please notify us as soon as possible if you wish to cancel your order.
Cancellation After Mock-Up Process Begins: If you cancel your order after we have started the mock-up process, a fee will be charged to cover the time spent on the artwork. The fee will be based on the amount of work completed up to the point of cancellation.
Initial Modifications: You are entitled to up to two revisions on the artwork during the mock-up process. Additional revisions may incur extra charges, depending on the complexity of the changes.
Modifications After Approval: Once the final design has been approved and production has begun, modifications to the order will be assessed on a case-by-case basis. Additional fees may apply depending on the nature and extent of the modifications.
Refunds for Cancellations: If you cancel your order before the mock-up process begins, you will receive a full refund. If you cancel after the mock-up process has started, the refund amount will be reduced by the fee for the time spent on the artwork.
Refunds for Modifications: Refunds for modifications will be assessed on a case-by-case basis and may be subject to additional fees.
By accessing or using the Modest Heritage LLC website, you agree to comply with the following terms and conditions regarding acceptable use and prohibited activities:
Authorized Access: You may only access and use our website for lawful purposes and in accordance with these Terms. You are responsible for ensuring that your use of the website does not violate any applicable laws or regulations.
Account Security: If you create an account on our website, you are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately of any unauthorized access to or use of your account.
You are prohibited from engaging in any of the following activities on or through the Modest Heritage LLC website:
Unauthorized Access: Attempting to gain unauthorized access to our systems, networks, or accounts, or attempting to bypass any security measures we have in place.
Hacking: Engaging in any form of hacking, including but not limited to attempting to disrupt, damage, or interfere with the operation of our website or servers.
Spamming: Sending unsolicited or unauthorized advertising, promotional materials, or any other form of solicitation through our website or using our services.
Malware: Introducing any viruses, worms, Trojan horses, or other malicious software that may harm our website, systems, or users.
Data Scraping: Using any automated tools, scripts, or software to extract data from our website without our prior written consent.
Impersonation: Impersonating another person or entity, or falsely representing your affiliation with Modest Heritage LLC or any other organization.
Harassment: Engaging in any form of harassment, bullying, or abusive behavior toward other users or our employees.
Violation of Laws: Using our website for any purpose that violates local, state, national, or international laws or regulations.
Termination of Access: We reserve the right to suspend or terminate your access to our website if we determine that you have violated these Terms or engaged in any prohibited activities.
Legal Action: We may take legal action against you if your use of our website violates these Terms or applicable laws. This may include pursuing civil, criminal, or injunctive remedies.
Modest Heritage LLC encourages customers to share their experiences through reviews, comments, and photos. By posting user-generated
content on our website or social media, you agree to the following terms:
Relevance: Content should be relevant to Modest Heritage LLC products or services.
Respectful Language: Avoid using offensive, defamatory, or inappropriate language.
No Spam: Do not post spam, promotional content, or links to unrelated websites.
No Personal Information: Do not share personal information (e.g., phone numbers, addresses) in your posts.
No Copyright Infringement: Only post content that you own or have the right to share.
Moderation Rights: We reserve the right to moderate, edit, or remove any content that violates these guidelines or is deemed inappropriate.
Reporting Mechanism: Users can report inappropriate content by emailing ModestHeritage@gmail.com.
License to Use: By posting content, you grant Modest Heritage LLC a non-exclusive, royalty-free license to use, reproduce, and display your content for promotional purposes.
Attribution: If we use your content, we may give you credit (e.g., “Photo by [Customer Name]”).
Right to Remove: We reserve the right to remove or refuse to post any content that does not meet our guidelines.
Explicit Material: Do not post explicit, offensive, or inappropriate content.
False Information: Do not post false or misleading information about our products or services.
Harassment: Do not post content that harasses, bullies, or targets others.
Disclaimer: The views expressed in user-generated content are those of the users and do not necessarily reflect the views of Modest Heritage LLC.
No Endorsement: We do not endorse or take responsibility for the accuracy of user-generated content.
Indemnification: You agree to indemnify Modest Heritage LLC against any claims arising from your posted content.
Modest Heritage LLC may provide links to third-party websites or use third-party services (e.g., SamCart) to process orders and manage customer data. By using these links or services, you agree to the following terms:
Disclaimer: Links to third-party websites are provided for your convenience. Modest Heritage LLC is not responsible for the content, privacy practices, or accuracy of these external sites.
No Endorsement: Linking to a third-party website does not imply endorsement or affiliation with that site.
User Responsibility: You access third-party links at your own risk and should review the terms and conditions of those sites.
Data Processing: We use third-party services like SamCart to process orders and manage customer data. By using our website, you agree to the terms and conditions of these third-party services.
Service Availability: Modest Heritage LLC is not responsible for any downtime, errors, or issues caused by third-party services. However, we will work to resolve any issues promptly.
Third-Party Terms: Your use of third-party services (e.g., SamCart) is subject to the terms and conditions of those services. Please review their policies before using their platforms.
Limited Liability: Modest Heritage LLC is not liable for any damages or losses resulting from the use of third-party links or services.
Indemnification: You agree to indemnify Modest Heritage LLC against any claims arising from your use of third-party links or services.